Returns & Exchanges
At RRozelle's Creations, we want you to love your home decor. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a carrier of your choice to send the package back to our studio address.
Receive Your Refund
Once our team inspects the returned creation, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing